Privacy Policy
Last Updated: [15/02/2025]
Welcome to GrocBeats! This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using GrocBeats, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, payment details, and other information you provide when signing up or using our services.
- Usage Data: Information about how you interact with our platform, such as IP address, browser type, and pages visited.
- Cookies and Tracking: We use cookies, session cookies, and tracking technologies to enhance your experience and analyze platform usage.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services.
- To process payments and manage your account.
- To send you updates, newsletters, and promotional materials (you can opt out at any time).
- To analyze platform usage and improve user experience.
3. Cookies and Tracking Technologies
We use the following types of cookies:
- Session Cookies: To manage your login session and platform functionality.
- Tracking Cookies: To analyze user behavior and improve our services.
- Third-Party Cookies: Advertisers and analytics providers (e.g., Google Analytics) may also place cookies on your device.
You can manage your cookie preferences through your browser settings or our cookie consent banner.
4. Data Sharing and Third Parties
We may share your information with:
- Advertisers: Non-personal data may be shared for targeted advertising.
- Service Providers: Third-party vendors who assist with payment processing, analytics, and platform maintenance.
- Legal Authorities: If required by law or to protect our rights and safety.
5. Data Security
We use encryption, hashing, and other security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for data processing (where applicable).
To exercise these rights, contact us at info@grocbeats.com.
7. International Data Transfers
Your data may be transferred and processed outside South Africa. We ensure that such transfers comply with applicable data protection laws.
8. Children’s Privacy
GrocBeats is intended for users of all ages, but we strongly advise minors to use our platform under parental guidance. We do not knowingly collect data from children under 13 without parental consent.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be communicated via email or through your dashboard. Continued use of GrocBeats constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at info@grocbeats.com.